1. What types of jewelry do you offer?
We offer a wide range of jewelry, including Rings, Earrings, Bracelets, Broochs, Necklaces, and DIY Materials.
2. What materials are your products made of?
Our products are made from various materials. Please refer to each product page for specific material details.
3. Are your products hypoallergenic?
Many of our items are made with hypoallergenic materials such as sterling silver. However, sensitivity varies by individual. Please check the product description for specific material information.
4. Do you offer custom or personalized jewelry?
Yes! We offer customization options for certain products. You can also purchase our DIY Materials to create your own unique pieces. Please contact us for custom order details.
5. How do I determine my ring size?
We recommend using a ring sizer or measuring the inner diameter of a ring that fits you well. Please refer to our Ring Size Guide for a detailed conversion chart.
6. Are your earrings suitable for sensitive ears?
We carry earrings made from hypoallergenic materials like sterling silver, and 14K gold. Look for products labeled "hypoallergenic" or "sensitive ears friendly" in the description.
7. Can I adjust the length of your bracelets and necklaces?
Many of our bracelets and necklaces come with adjustable chains or extender links. Please check the product specifications for size and adjustability details.
8. What is a brooch, and how do I wear it?
A brooch is a decorative jewelry piece attached to clothing with a pin. It can be worn on lapels, scarves, hats, bags, or used as a hair accessory. It's a versatile piece for adding elegance to any outfit.
9. How long will it take to receive my order?
Processing time is typically 1–3 business days. Delivery time depends on your location. You will receive a tracking number once your order is shipped.
10. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use it to track your package online.
11. What is your return policy?
We accept returns within 30 days of delivery for unused and undamaged items in original packaging. Please note that custom or personalized items may not be eligible for return. Please refer to our Return Policy for full details.