Handmade Crochet Rose Bracelet with 15cm Length and 5cm Extension Chain
This handmade crochet bracelet features a delicate rose design, crafted with intricate micro crochet techniques. It adds a playful and unique touch to any outfit, making it a charming accessory for everyday wear.
Ideal for daily wear, this bracelet complements various outfits and occasions. The adjustable extension chain ensures a comfortable fit for different wrist sizes.
1. Shipping Area
We currently ship only to addresses within the United States. Any shipping restrictions or available methods will be shown at checkout.
2. Shipping Costs
Standard shipping is free for orders with a merchandise total of $50.00 or more.
Orders below $50.00 are charged a flat shipping fee of $4.99.
Any shipping charges will be displayed at checkout before you complete your purchase.
3. Processing Time
Orders are typically processed and handed to the carrier within 1–3 business days. Business days are Monday through Friday, excluding U.S. federal holidays.
Orders placed before 5:00 PM Pacific Time (PT) on a business day are generally processed the same day. Orders placed after 5:00 PM PT, or on weekends or holidays, will be processed on the next business day.
4. Estimated Delivery Time
After shipment, delivery usually takes 3–5 business days within the United States.
Most orders arrive within 4–8 business days from the date the order is placed, including processing and transit time. These timeframes are estimates and are not guaranteed.
5. Order Tracking
Once your order has shipped, we will send a confirmation email with tracking information and a link to monitor your package. Tracking updates may take up to 24–48 hours to appear after the shipping label is created.
6. Unforeseen Delays
Delivery timelines may be affected by circumstances beyond our control, including severe weather, carrier delays, high-volume shipping seasons, or other unexpected events.
If a significant delay occurs, we will make reasonable efforts to notify you.
7. Address Accuracy and Changes
Please review your shipping address carefully before placing your order. Address changes are not permitted after an order has shipped.
If you notice an error before shipment, please contact us immediately, and we will do our best to help.
If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.
8. Delivered, Lost, or Stolen Packages
If tracking shows your package as delivered but you cannot locate it, please check with neighbors, building management, and the carrier first. Then contact us at service@ascov.com.
We will assist in investigating the issue and work with you and the carrier toward a resolution. If you believe your package was stolen, please contact us and the carrier promptly so we can help review the situation and available options.
9. Taxes and Fees
All prices listed on our website are final. No additional taxes or fees are charged at checkout.
10. Policy Updates
We may update this Shipping Policy from time to time. The version posted on our website applies to new orders placed after the update.
11. Contact
If you have any questions about shipping, please contact our customer service team at service@ascov.com.
This policy applies to all purchases made through our official website and covers our hand-crocheted jewelry. If you are not fully satisfied, please review the policy below.
1. Return Window
You may request a return within 30 calendar days from the date of delivery.
2. Condition of Returned Items
Returned items must be unused, unworn, undamaged, and in their original packaging.
Items that have been worn, used, washed, cleaned, stretched, resized, altered, modified, or show signs of wear may not be accepted. Items exposed to perfume, makeup, lotion, oils, hair products, smoke, pet hair, or excessive moisture may also be refused.
We reserve the right to refuse returns that do not meet these requirements.
3. Hygiene & Earring Returns
For hygiene reasons, earrings must be returned unworn and in their original packaging with any hygiene seal, protective wrapping, or backing card intact.
Earrings that have been worn, or whose hygiene seal or protective packaging has been opened, may not be accepted unless they arrived damaged, defective, or incorrect.
4. Proof of Purchase
Please provide your order number or a copy of your order confirmation email when requesting a return.
5. Return Shipping Costs
We will cover return shipping if the return is due to our error, such as shipping the wrong item, missing parts, or a manufacturing defect.
You will be responsible for return shipping if the return is for personal reasons, such as a change of mind, color preference, size preference, or ordering the wrong item.
Original shipping fees are non-refundable unless the return is due to our error.
6. Non-Returnable Items
We cannot accept returns for:
Items requested after the 30-day return window.
Items that have been worn, used, washed, cleaned, stretched, resized, altered, or modified.
Items damaged due to customer mishandling, improper storage, or failure to follow care instructions.
Items returned without proof of purchase.
Custom or personalized items, including custom sizes, colors, or designs, unless defective, damaged, or incorrect.
Earrings with opened hygiene seals, protective wrapping, or backing cards, or that have been worn, unless defective, damaged, or incorrect.
Items missing original packaging, tags, hygiene seals, or included accessories.
7. Handmade Variations & Color Disclaimer
Because each piece is hand-crocheted, slight variations in stitch tension, shape, size, color shade, and finish are normal. These variations are part of the handmade nature of the product and are not considered defects.
Colors may also appear slightly different due to monitor settings, lighting, or yarn dye lots. Such differences are not grounds for return or refund unless the item is incorrect, damaged, or defective.
8. How to Request a Return
Email our customer service team at service@ascov.com with your order number and a brief description of the issue. Our team will respond within 1–2 business days.
If your return is approved, we will provide the return address and detailed packaging instructions.
9. Packaging Guidelines
Please reuse the original packaging and protective materials whenever possible. Make sure the item is securely wrapped to prevent movement, tangling, bending, or damage during shipping.
We recommend using a tracked and insured shipping service, as we cannot be responsible for items lost or damaged during return transit.
10. Damaged, Defective, or Incorrect Items
If your order arrives damaged, broken, defective, or incorrect, please contact us within 48 hours of delivery. Include clear photos or videos showing the item and the packaging.
Once we review the evidence, we will offer one of the following at no additional cost to you:
A free replacement, or
A full refund.
In most cases, you will not be required to return the damaged item.
If the package is visibly damaged upon arrival, please keep all original packaging and note the damage with the carrier before contacting us.
11. Refund Processing Time
Once we receive and inspect your returned item, we will process your refund within 7 business days. You will receive a confirmation email once the refund has been initiated.
12. Refund Method
Refunds will be issued to the original payment method. Depending on your bank or card issuer, additional processing time may be required before the funds appear in your account.
13. Exchanges
We do not offer direct exchanges. To exchange an item, please return the original item following the process above and place a new order for the desired item.
14. Order Cancellation
You may cancel an order within 24 hours of purchase if it has not yet been shipped. Once an order has been dispatched, it cannot be canceled. To request a cancellation, email service@ascov.com.
15. Contact Us
For any questions about returns or refunds, please contact:
Email: service@ascov.com
Good to Know
Each piece is made by hand, one stitch at a time, so slight differences may occur. Wondering about sizing or how to care for your piece? Our [Size Guide] and [Care & Cleaning] pages cover both. Orders ship within 1–2 business days, and returns are accepted within 30 days.
